Coach │ Facilitator │ Consultant │ Mentor│ Problem-Solver
Zoe is a Coach and Executive Leader with over 20 years’ experience in developing and leading high-performing teams to deliver significant growth strategies in ever-changing times. She has led and participated in several organisational culture transformations, and has a passion for all things “team”.
An experienced Chief Executive and senior leader, Zoe currently provides coaching and advisory services both domestically and abroad. Zoe has worked across the For Purpose, Education and Retail sectors for organisations including Starlight Children’s Foundation, David Jones, Breast Cancer Care WA and Santa Maria College.
Zoe understands the strategic imperative of whole-of-team alignment to the goals and direction of the organisation, and the practical challenges leaders face in making this a reality. In her coaching, Zoe draws on her experience as a CEO and Executive Leader to support clients to get clear on the goals, and to develop and implement practical plans to achieve them. Building high-performing, highly-engaged teams, and improving organisational culture are areas of both passion and significant experience.
Practical Experience│Proven impact
As CEO of Breast Cancer Care WA, Zoe oversaw a significant growth program that more than doubled the organisation’s revenue and support services reach during her eight-year tenure. Leading a team of 30 to support over 1,400 WA individuals and families each year, Zoe successfully introduced several revenue growth initiatives and broadened and developed new Support Services programs. She also steered Breast Cancer Care WA through the COVID-19 crisis, dealing with the implications through the lenses of both community health services management and financial uncertainty.
At Starlight Children’s Foundation, Zoe was the national Head of Fundraising, responsible for leading and developing the national fundraising team of 40+ employees to deliver $30m annual income. She was responsible for all revenue streams including corporate and community partnerships, individual giving and direct marketing, events, philanthropy and bequests. Zoe was also a member of the five-person Executive Team, contributing to organisational direction including people strategy, budget control and strategic planning.
As both a coach and a leader, Zoe is passionate about supporting people to recognise and play to their strengths, enabling them to flourish both in their individual roles and within their team/organisation. A member of the International Coaching Federation, she uses an evidence-based approach to support people to capitalise on what they are great at, as well as overcome challenges to succeed.
Zoe holds an advanced accreditation in the Hogan Leadership Systems, which she uses to help her clients gain deeper self-awareness, build on their strengths and identify development goals and pathways to success.
A 40under40 Winner, Zoe has also volunteered as a Non-Executive Director on the Boards of the Cancer Wellness Centre and Breast Cancer Care WA.
Areas of Expertise
Teams
Leadership Team Development
Team Learning & Development
Cultural Change Leadership & Advice
Team Engagement for Optimal Performance
Strategy
Strategic Planning
Growth Strategy Development & Implementation
People Strategy Development
Stakeholder Engagement Planning
Change Management
The Practical & The Tactical
Stakeholder Management
Financial Management + Budget Preparation
Resource Planning – long term + stopgap solutions
Systems Planning & Implementation
Crisis Management
Education
Bachelor of Commerce (Accounting), Curtin University
Bailey Balfour Coach Certification Level 1
Certifications
Bailey Balfour Certified Coach
Hogan Advanced Interpretation Certification
“Zoe always exemplifies the style of leadership which is based on positivity and recognises the need to truly listen and build strong relationships. She knows the most important person in the world is the person who is in front of you at any moment.”